The Core plan nets you up to 20 lines (any more, and you'll have to contact sales), quality of service reports, unlimited audio conferencing, and integrates with some big-name software such as Office 365, Google Workspace, Slack, and others. Those hands will cost you $20 per user, per month for its Core VoIP package or $25 per user, per month for its Advanced plan. A huge company with a global reach, RingCentral is very much a safe pair of hands, particularly as a Google Voice alternative. Key takeaway: Far better integrations with other tools than Google VoiceĬhances are you've seen RingCentral mentioned before in your online VoIP searches. RingCentral – Best for Hospitality, Retail, Customer service These plans will run you $85 per user per month, $110 per user per month, and $140 per user per month, respectively.Ĩ×8 will also let you build APIs to manage multiple communication channels simultaneously, and offers advanced tools that large sales and marketing teams will find useful, such as the analytics dashboard below: 8×8 offers two pricing plans for standard VoIP use - X2, and X4 - which cost $24 per user per month and $44 per user per month, respectively.Īdditionally, 8×8 offers three call center plans - X6, X7, and X8 - which are more expensive but are aimed at larger businesses that need to handle a lot of incoming calls and cost a lot more. The only spot where 8×8 isn't as great as Google Voice is its cost, as it provides all these features in higher pricing tiers. On top of all that, it offers a lot of scalable features, including user limits, call queues, ring groups, local numbers, and a whole host of tools for training staff. In our research, we found that it offers more features than any other option available, including Google Voice, as well as a solid selection of integrations, unbeatable customer support, and robust security for its users.
Key takeaway: Incredible features, security is just as strong as Google VoiceĨ×8 is one of the most popular and robust VoIP providers on the market today, making it a clear alternative to Google Voice.
Read on to find your next great VoIP provider. What makes these providers robust Google Voice alternatives? Well, it depends, but if you've got complaints about Google Voice, we're sure that one of the brands above can provide a solution. You can check out our VoIP quotes tool to learn more about the best deals available for your business. Microsoft Teams is also a stellar pick, providing a low-cost option with some serious scalability, especially if you're interested in using other Microsoft programs, while Ooma is well-rated by customers with strong customer support channels – although it scores poorly for security (1/5), and that's an area where Google Voice excels.Īs far as value is concerned, GoTo Connect provides the most features at the lowest price for larger businesses, so that could pique your interest if you're a larger team on a budget. RingCentral performed better than Google Voice in every category aside from security and customer score and has lots of inbound call features that make it a better choice for healthcare, hospitality, and retail entities. We'd also recommend the likes of 8×8 to sales teams over Google Voice, as it has more features for managing outbound calls and training staff on the job, like call whisper and call barge, as well as video conferencing for up to 500 participants. They have better features and will cater to both medium-sized and large businesses in a way that Google Voice can't – but naturally, they cost a little more too. Our research found that RingCentral and 8×8 are the best VoIP options overall. If you're looking to move away from Google to a more sophisticated business setup or are simply looking to see what your other options are and compare costs and features, we've gathered some of the best alternatives to Google Voice right here, hopefully saving you a lot of time scrolling. While Google Voice is one of our favorites for businesses that need strong security - especially for those who wish to use Google Voice for international calling - it's not the best fit for everyone. But as you can see, there are a lot of VoIP providers out there - some good, some bad, some expensive, and some cheap. VoIP is considerably cheaper, and more flexible than traditional phone systems. Like the providers shown above, Google Voice is a Voice over Internal Protocol (VoIP) service, the term for a system that facilitates calling over the internet, instead of using traditional phone landlines.
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